Cisco Finesse is a next-generation agent and supervisor web-based call center that our REC Suport Services (ActiveNET Call Center) and Permits & Reservations Call Center.
URL: https://ccsf-voip1-uccx-01.sfgov.org:8445/desktop/
URL: https://10.165.0.50:8445/desktop
If you are locked out, have forgotten your password and cannot login to Cisco Finesse, please send us an email to: recitsupport@sfgov.org or go to our Portal at https://sfrecpark.freshservice.com
- See also REC Agent Line