Frequently Asked Questions
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Cisco Jabber Softphone software enables you to make and receive phone calls using your existing Cisco IP phone number on the go. This desktop softwar...
Fri, Aug 23, 2019 8:16 AM
Simply download the Cisco Jabber App from the App Store or Google Play Store to use with your iPhone or Android mobile device. This app will ...
Wed, Feb 3, 2021 1:08 PM
Yes! Click here for more info on discounts. NOTE: you will prompted to login with your SFGov email credentials... See Also: SF City ID ...
Fri, Oct 25, 2019 8:46 AM
Currently, Microsoft Teams is not connected to the Government Tenant so it won't pull in data from there like it's supposed to. Maybe some day in th...
Wed, Apr 17, 2019 8:20 AM
There are going to be times you'll receive “SPAM”/”Phishing” emails in your email Inbox. O365/Outlook normally tries to filter these types of...
Sun, Jul 12, 2020 7:41 AM
In order for you to have the ability to forward/un-forward your Cisco phone calls remotely, you must be added as a user on the Cisco Unified Self-Care Porta...
Wed, Apr 8, 2020 7:06 AM
1. If there are multiple extensions on your phone, only the "first line" can call-forward. If the line you are forwarding...
Wed, Apr 8, 2020 6:53 AM
To access your Avaya voicemail externally, call 415-557-4610 then press the star key * and enter your extension and password.
Fri, Aug 2, 2019 10:06 AM
Go to the App Store
and download > Cisco AnyConnect
After the App is installed > Tap on Connections > Add VPN Connections....
Sat, Nov 14, 2020 7:39 AM
First, if you are working remotely and you're not connected onto the City's network, you must first launch and login into your VPN account. If you d...
Sat, Sep 1, 2018 2:30 PM